Privacy Policy

At Agiler, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our web hosting services. By using Agiler’s services, you consent to the data practices described in this policy.

Information Collection

We collect various types of information to provide and improve our web hosting services:

• Account Information: When you register for our services, we collect your name, email address, phone number, and billing information.
• Server Data: We collect data related to your hosted websites, including server logs, IP addresses of visitors to your websites, and usage statistics.
• Customer Support Information: Any information you provide when contacting our customer support team.
• Technical Data: Information about your device, browser, and how you interact with our services.
• User Content: Any content you upload to your hosted websites or our platforms.

Use of Information

We use the collected information for the following purposes:

• To provide and maintain our web hosting services.
• To improve and personalize your experience with our platform.
• To process payments and prevent fraudulent transactions.
• To communicate with you about service-related issues and updates.
• To comply with legal obligations and resolve any disputes.
• To analyze usage patterns and optimize our services.
• To protect the security and integrity of our platform and your hosted websites.

Data Protection and Security

Agiler implements robust security measures to protect your data:

• Encryption: We use industry-standard encryption protocols to secure data transmission and storage.
• Access Controls: We limit access to personal information to authorized personnel only.
• Regular Security Audits: We conduct frequent security assessments to identify and address potential vulnerabilities.
• Data Backups: We perform regular backups of hosted data to prevent loss.
• Physical Security: Our data centers are protected by advanced security systems and protocols.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Sharing

Agiler does not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share data with third-party service providers who assist us in operating our business (e.g., payment processors, analytics services).
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
• Business Transfers: If Agiler is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

User Rights

As an Agiler user, you have the following rights regarding your personal data:

• Access: You can request access to your personal data we hold.
• Correction: You can request correction of your personal data if it is inaccurate or incomplete.
• Erasure: You can request the deletion of your personal data in certain circumstances.
• Restriction: You can request the restriction of processing of your personal data.
• Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
• Objection: You can object to the processing of your personal data in certain circumstances.

To exercise these rights, please contact us using the information provided in the “Contact Information” section.

Cookie Policy

Agiler uses cookies and similar tracking technologies to enhance your experience on our platform:

• Essential Cookies: These are necessary for the operation of our website and services.
• Functionality Cookies: These remember your preferences and tailor your experience.

You can control and manage cookies through your browser settings. However, removing or rejecting cookies may affect the availability and functionality of our services.

Changes to Privacy Policy

Agiler reserves the right to modify this privacy policy at any time. We will notify you of any changes by posting the new policy on this page and updating the “Last Modified” date. You are advised to review this policy periodically for any changes.

Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:

Agiler Privacy Team
Email: legal@agiler.com
Phone: +1 (800) 249-1897
Address: PO Box 7796, Reno, NV 89510, United States

For urgent matters related to data protection, you can reach our Data Protection Officer at legal@agiler.com.